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Warranty Claims

Westcott products are warranted to be free from all defects in materials and workmanship for the period stated on the original package. Damage due to abuse, misuse, normal wear, industrial use or neglect IS NOT covered. Defective products will be replaced or substituted with the same product or one of equal value at the sole discretion of Acme United Corporation.


You can also return the item to the store where it was purchased per the stated returns policy of the retailer.


Warranty claims can be submitted by completing the form.


ALL warranty claims MUST include one of the following forms of proof of purchase:

  1. Proof of purchase - A copy of the original receipt showing the date of purchase (Product images can be submitted via upload within the form below)
  2. Return of the damaged product by POSTAGE PAID mail to Acme United. (Packages not postage paid WILL NOT qualify for warranty claims)

Acme United Corporation

55 Walls Drive Fairfield, CT 06824

Attn: Returns Department


This warranty gives you specific legal rights and you may have other rights which vary from state-to-state.



  • Product Information

  • An image of the damaged product is required in order to submit claim. Please submit a 10MB or smaller JPG, PNG, GIF or TIF file.

  • You will still receive transactional emails, such as order confirmation messages and shipment notifications.

* Required Fields